CPA (Consumer Protection Association)

Improve your home with Complete Confidence, the Complete Group of companies* are an Approved CPA (Consumer Protection Association) Craftsman.

Choosing a CPA Approved Craftsman removes the stress of finding a reliable company that can deliver your home improvements to the very highest standards. CPA approved companies (such as members of the Complete Group UK) undergo a rigorous selection process.

By choosing a CPA Approved Craftsman means you can fully protect your deposit - at no extra cost. It is standard practice that many trades take a deposit before starting a job; and with the CPA's Deposit Indemnity Insurance you are covered for all eventualities.

Using a CPA Approved Craftsman also means the work is carried out by a professional (such as Complete Group UK) providing a quality service, as can be seen by our published CPA Report (see below) and that apart from our own 10 Year Written Guarantee you are also further protected by a CPA 10 Year Guarantee.


What makes selecting TrustMark tradesmen so worthwhile?

  1. A firm's technical skills have been independently checked through regular on-site inspections, as well as checks on their trading record and financial status;
  2. Firms have signed up to a code of practice that includes insurance, good health and safety practices and customer care;
  3. The approved scheme operator has checked and will continue to monitor the firm's quality of work, trading practices and customer satisfaction;
  4. Firms are able to offer an Insurance Backed Warranty;
  5. Deposit Protection Insurance is available for consumers in the event a firm should cease trading;
  6. Firms will be able to tell you about any building regulations you must comply with and may also be able to provide appropriate certificates;
  7. If you have a problem or disagreement with the firm, there will be a clear and user-friendly complaints procedure to help resolve the issue;
  8. The scheme is fully supported by Government, the building industry and consumer protection groups.
  9. All of these checks will give you - Peace of Mind

If a firm displays the TrustMark logo (such as Complete Group UK) you know that they have been approved and inspected through one of the scheme operators and found that the firm meets the required Government endorsed criteria as described above.

View our TrustMark Cerificate for 2016 to 2017

Why Choose Complete Group UK

  • Saleglaze Ltd* have been in business since 1984
  • Our experienced teams of fitters have many years experience of fitting Doors and Windows
  • Complete Group UK offers its own 10 Year Written Guarantee
  • CPA (Consumer Protection Association) 10 Year Insurance Backed Guarantee and Deposit Indemnity
  • Full FENSA Certification
  • We publish our full CPA (Customer Feedback Reports on our website) which continuously show Very Good and Excellent comments from our customers
  • Showroom Visits (See and Try Before You Buy)
  • Experienced and confident advice freely offered
  • Attractive Slimline Frames
  • Choice of Thresholds
  • Choice of Cills
  • Choice of Energy Efficient Glazing
  • Over 200 colours available as well as dual colour
  • Building Regulations Compliant
  • Opening Configurations to suit you
  • Made and Manufactured in Britain
  • Competitively Priced
  • Reputable well established family run business

* Saleglaze Ltd T/A:

Complete Bifolds UK
Complete Window Systems UK
Complete Heritage Windows UK

Consumer Protection Association Customer Satisfaction Report

Complete Group UK are proud to publish our latest Consumer Protection Association Customer Satisfaction Report below.

Please visit our Customer Comments page to read what our customers say about us.

CPA chart
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(Canvey Island, Essex)
01268 571055

Renovation and Home Design